Introduction Modernizing through reforms When Armenia gained independence from the Soviet Union in 1991, it faced a mammoth task of transforming the state-run utility system into modern, efficient agencies. The system included the national water and sewerage company and local water agencies throughout the country. In the 1990s, about 60%–80% of the water flowing through the water supply system was lost to leaks or other problems. This water loss problem was more than four times higher than the norm for most cities in Western Europe. Residents of the capital, Yerevan, and about 95% of those living in other urban areas were connected to the Soviet-era centralized water services. The old system then fell into disrepair from neglect and poor maintenance. Years after independence, only about 15% of the population enjoyed continuous water services. The people of Armenia needed a modern system to bring clean water into their homes. A billing system was also needed to make the water supply sustainable. The ADB-supported Water Supply and Sanitation Sector Project helped Armenia upgrade the water supply and sanitation systems in 21 small towns and 97 villages with support from private companies. When the work was done, more than 600,000 people received potable water at least 14 hours a day. Stunning Growth Helping Armenia make the transition from a Soviet-style economy and government to the modern era has been a big part of ADB’s work in the country. Armenia experienced early challenges in making the transition, but by the 2000s, it had turned things around. Armenia’s leaders put in place prudent fiscal and monetary policies, liberal trade and foreign exchange regimes, and improvements in the business regulatory environment. The results were impressive. Economic growth averaged about 12% between 2001 and 2004, and reached almost 14% by 2005. Partners in Reform When ADB and Armenia became partners in 2005, there was still much work to be done. ADB focused its assistance on developing the rural areas of the country, promoting the private sector, and encouraging cooperation between Armenia and its neighbors. When the global financial crisis hit Armenia in the late 2000s, ADB responded with the Crisis Recovery Support Program, which helped mitigate the impact of the crisis by supporting social safety nets that helped keep people from falling back into poverty. The program also provided funding for the government’s expenditures and programs. Subsequently, ADB returned to regional cooperation, private sector development, and support for the development of Armenia’s urban areas. This included work on the country’s vital road links to neighboring countries and finance projects to promote women’s businesses. ADB also helped clean up secondary cities in Armenia with improved solid waste management systems, and helped provide clean water and reliable transportation systems. Since 2005, ADB has invested more than $1 billion in 22 projects and programs designed to drive economic growth, reduce poverty, and improve people’s lives. ADB will continue to help Armenia integrate its economy with others in the region and pursue more resilient, inclusive, and environmentally sustainable growth. Key steps will include improving urban and regional roads; upgrading secondary towns’ water and urban infrastructure; continuing to support women’s entrepreneurship; and enhancing energy security by diversifying energy sources, and rehabilitating and upgrading electricity transmission and distribution networks. Resources Asian Development Bank (ADB). 2017. Together We Deliver. ADB. 2017. Armenia: Country Operations Business Plan (2018-2020). ADB. 2017. Armenia: Development Effectiveness Brief. World Bank. 2017. Armenia - Reducing poverty and improving shared prosperity through better jobs, skills, and education (English). State Registry Agency of Armenia: Improving Business Registration and Information Services Ask the Experts Shane Rosenthal Country Director, Armenia Resident Mission, Asian Development Bank Shane Rosenthal is Asian Development Bank’s Country Director in Armenia. For more than 20 years he has worked for international financial institutions across forestry, urban water and other infrastructure sectors, in Africa and Asia. Partnerships are always at the center of his work. As Deputy Country Director in ADB’s office in Mongolia, Shane encouraged mining companies to adopt a common approach to strengthen services in towns experiencing rapid population influx. In Armenia he strengthening ADB’s support for private sector investment. Leave your question or comment in the section below: View the discussion thread.